Mystery Shopping and Customer Experience Research

Launched by Soysal for the first time 30 years ago, Mystery Shopping® offers control and measurement of company performances at every point of customer interaction.  

Through Mystery Shopping®, we give service to a wide range of sectors including retail stores, shopping centers, banks, automotive companies, food & beverage industry and gas stations.

Mystery Shopping and Customer Experience Research provide supportive information and solutions for companies which aim to attain the perfect customer experience, excellence in customer services, advanced physical conditions and a high campaign effectiveness.