Training and Soysal Retail School

Soysal Retail School supports companies aiming to develop their customer services by building up competent manpower in a competitive environment. Adopting the slogan “Everything in Retail is Human®” as a principle, we offer trainings responding to the unique needs of all retail teams in the industry.

Mystery Shopping and Customer Experience Research

Launched by Soysal for the first time 30 years ago, Mystery Shopping® and Experience Research offer control and measurement services at every point of customer journey. 


With our highly competent team of consultants experienced in the retail industry, we aim to improve the competitive power of the companies we serve. We offer a wide range of consultancy services including Retail Management, Human Resources and Visual Merchandising.


As the leading business events of the retail industry, Retail Days and Retail Leaders Conference offer tremendous

opportunities for idea and experience exchange, networking and collaboration by bringing all the decision makers of the sector together.   

We are leading retail industry and shape its future.


Address: Noramin İş Merkezi, Maslak Mahallesi, Büyükdere Cad. No:237 Kat:1 No:114 Sarıyer 34398 İstanbul 

Telephone: 0(212) 212 99 70 

Fax: 0(212) 212 38 36 


Soysal Mystery Shopping

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